To obtain a new password, please enter your user name or registered email address in the box below and click “get new password”.
The system will then send you an email asking you to confirm you requested a new password. Please click on the link in that email
The system will then send you a second email with your new password which you should use to log in to the system.
If you wish to, once you have logged in to the system, you can change your password on your membership account dashboard. It is recommended that you use a minimum of 8 characters and a combination of numbers, symbols, uppercase letters, lowercase letters, and spaces.
For full instructions see this page on the BATC wiki.